Agent

Agent builder · instructions, knowledge, tools & vision

Capabilities

What you can do.

01 · Function calling

Function calling

Typed tools, called at runtime. No hard-coded paths.

02 · Memory

Memory

Short-term context. Long-term across sessions.

03 · Persona & policy

Persona & policy

Tone, actions, guardrails - enforced at runtime.

04 · Human handoff

Human handoff

3-phase escalation. Warm transfer to humans.

05 · Voice-grade UX

Voice-grade UX

VAD, STT, TTS, ack sounds - responsive, not robotic.

06 · Multi-agent

Multi-agent

Compose specialists. Route work autonomously.

Channels

Meet customers wherever they are.

One agent definition, one set of tools and policies - fan out to every channel your customers use.

01

Chat

02

Voice

03

Email

04

SMS

05

WhatsApp

06

Telegram

07

Phone (SIP)

08

WebRTC

09

Xpectrum AI - Agent